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What makes a CAM member? More than luck! |
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I’m often asked, “what makes a CAM member different?” In so many ways that answer is obvious – our members, as you know, agree to a higher standard code of ethics. We expect our members to act with fairness and honesty to clients, by not only honouring the terms of the contract but by providing efficient, reliable, high-quality service. Each of our Certified Professional Movers agrees, by signing the Code of Ethics to deliver a moving service that is fair in practice and cost, and certainly professional and safe.
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In the moving industry, reputation is paramount. Building trust through excellent service and customer care leads to a long history of success and loyal customers. As the saying goes, "Your reputation precedes you," and in this industry, a strong reputation can make all the difference between success and failure.
But what happens when you know you can’t provide that standard of service? You’ve had a request for a previously reserved date, or you’ve suddenly found yourself swamped with last minute government orders and you need to sub out your currently booked civilian moves for a couple of days because you won’t have the equipment or manpower to do the job? Do you go rent trucks and hire day labourers or do you get another moving company to do the job for you?
Neither is an ideal situation, because hiring day labourers waters down the quality of your front line crews, and subbing out the business could be risky if you aren’t picky about who you get to help. In both cases your reputation can be damaged, and if things go horribly wrong, the reputation of CAM.
We have been working very hard to ensure the public that when they hire a CAM member, they will get that higher standard of service that they are looking for. And the public are getting was CAM is about. That is obvious by the 12,000 hits a month on our website and the over 2,000 inquiries and referrals into the office each year.
When they contact us, they are asking important questions, looking for differentiations between CAM Members A and B versus non-CAM members X, Y and Z. There have been a few instances where a CAM member has subbed out their work to a non-CAM member with somewhat disastrous results.
For that reason, the Board of Directors revised the Movers Code of Ethics to include a requirement that you refer or sub out any CAM leads you can’t handle yourself to another CAM member when possible.
Not sure where to look? The most popular page on our website is www.mover.net/member-directory. Not only is it used by consumers to check and see if the mover they are contemplating using is a CAM member, but association members are also going there to look up names of fellow members. Also very popular is the www.mover.net/find-a-mover link. All you do is pop in the postal code and up pops a list of CAM members within 100 km. We’d also be pleased to provide you with a contact list of all CAM members. Just contact the national office at admin@mover.net or 1-866-860-0065.
We sincerely hope you will take that request to promise. I’m sure every one of us wants to have a great summer with the best possible service our members can give. And who knows? You just might make a solid connection for future work.
We’re stronger when we work together.
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Shining as a Certified Professional Mover
Canadian Association of Movers, March 11, 2025 |
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Reputation plays a crucial role in both our business and personal lives, significantly influencing how others perceive and interact with us. This is particularly true in the moving industry, where customers rely heavily on trust, reliability, and professionalism when selecting their moving company. |
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Build a Strong Reputation
A solid reputation is built over time through:
1. Consistent actions
2. Accountability
3. Positive treatment of others
People tend to prefer doing business with those they know, like, and trust. This preference often leads to:
• Customer loyalty
• Repeat business
• Referral partnerships
A strong reputation will set a company apart from its competitors. It can even attract top talent to your company, as people are drawn to successful teams with strong values and positive work cultures.
Your Reputation in the Moving Industry
In the moving industry, reputation is particularly critical. Consumers entrust movers with all their valuable possessions, which often hold significant emotional and financial value. A strong reputation, partnered with your CAM certification, reassures customers that their belongings will be handled with care and professionalism.
Positive online reviews and word-of-mouth recommendations, as well as positive and engaging social media posts, are helping moving companies stand out in a competitive market. It goes without saying that customers are more inclined to choose a moving company with high ratings and compelling testimonials.
Overcome Industry Challenges
We know that the moving industry often faces negative press due to rogue operators and bad actors, making consumers cautious. A strong positive reputation and an association with CAM helps our legitimate movers differentiate themselves from scam operators who are known for overcharging, mishandling belongings and holding possessions "hostage."
• Engage with the consumer through social media
• Participate in community events
• Promote your CAM membership
By maintaining integrity, transparency, promoting successes through 5-star reviews, having positive and engaging social media posts, as well as a strong community presence, reputable moving companies like you can continue to raise industry standards.
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Ramiro Quiros is a seasoned IT consultant with nearly 20 years of experience in the moving and storage industry. Specializing in integrating AI and smart technology, he focuses on transforming everyday operations into efficient, data-driven processes that boost growth and reduce costs for moving companies. Based in Burlington, Ontario, Ramiro combines practical industry know-how with innovative tech expertise. His work helps businesses streamline operations, enhance customer service, and drive overall efficiency through cutting-edge solutions. As a member of the Canadian Association of Movers, he is excited to share insights that bridge the gap between technology and the moving industry, paving the way for smarter, stronger business practices. |
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Ramiro and CAM are currently preparing two educational opportunities on digitizing your business and practical uses for artificial intelligence in the moving industry. Check out the Education section below for more information.
Reach out and say hi!
Contact:
T: 647-206-3132
E: quirosramiro@outlook.com
A: 1363 Headon Rd, Burlington, ON L7M 1X4 Canada
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Mackie Transportation announced on Friday, March 7, 2025 the passing of Ross Mackie. “Ross's dedication to the trucking industry was unmatched, and his passion for the business was evident in everything he did. As a beloved family member, friend, colleague, customer and supplier, Ross touched so many of our lives with his sense of humour, hard work and generosity. Although Ross always lived life to the fullest, the past few years have been difficult for him as he suffered with dementia. He will be deeply missed by all who had the privilege of knowing him, and his legacy will continue to inspire us all. Rest in peace, Ross - you will never be forgotten.”
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Upcoming details of the visitation and celebration of Ross’s life will be found at www.armstrongfh.ca
On behalf of everyone at CAM, we extend our condolences to the Mackie family and thank Ross for his dedication and commitment to the moving industry. |
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Choosing a Mover Pamphlet Available |
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CAM’s popular Choosing a Mover (who can you trust?) brochure has been restocked and is available to members for distribution to their customers. The value of the brochure is for moving salespeople or coordinators to open a conversation with their potential customers about professional, certified moving companies such as yours, as well as the importance of the consumer doing their homework before choosing their mover. Brochures are available in English and French and are super affordable. Please contact CAM admin@mover.net to order yours! |
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CAM Members Can Now Get Some Spring Training!
In preparation for peak season, CAM has some great education resources available to all active CAM members. Get your team ready |
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New PAIMA Board Member Jay Ryan |
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Congratulations to longtime CAM member Jay Ryan, President of Intercontinental Van Lines (Toronto) who has joined the Pan American International Movers Association (PAIMA) board of directors.
In talking with CAM’s President Nancy Irvine, Jay said, “I’m excited and honoured to have been selected for the PAIMA Board of Directors! I can't wait to work alongside the current Board and membership, and I'm eager to contribute to the organization's ongoing success.”
CAM has enjoyed a successful relationship with PAIMA for years and we congratulate their Executive Director Antonio Tremols and the board for selecting a great guy (and a decent golfer!)
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Penske Updates Delivery Policy for Rental Vehicles |
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To continue providing a safe and reliable rental experience, Penske has updated their delivery policy for rental vehicles. |
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Effective February 25, 2025, Penske will no longer offer rental vehicle deliveries to customer locations. This change was made to ensure the safety of both customers and staff, as well as to reduce legal liability associated with these deliveries.
In an email from Ryan Fraser, Executive Account Manager – Rental, he reiterates that Penske appreciates “your continued business partnership and the trust you place in our services. For any questions or further assistance, please do not hesitate to reach out to me or our Penske 1 Team. Thank you for your understanding and for choosing Penske for all your transportation needs.” Ryan can be reached at 416-871-0963 or ryan.fraser@penske.com. |
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2025 State of Moving: Trends, Benchmarks & Growth Opportunities |
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SmartMoving has just released their 2025 State of Moving Report. 2024 was another tough year, with less than half of companies meeting their revenue goals. But movers aren’t sitting on their hands waiting for things to change. They’re taking action to grow revenue and profit in 2025.
You can download the most comprehensive report in the industry to unlock insights and emerging trends from over 500 moving companies across the US and Canada:
+ 5 big opportunities to grow revenue and profit in 2025
+ 10 simple tactics best-in-class companies use to get ahead
+ 70 industry benchmarks — see how your company stacks up!
Access the report here
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And congratulations to Rick Piercey, Branch Manager of Household Movers and Shippers, Cornerbrook NL, who won one of five $500 gift cards SmartMoving was giving out for participating in the survey. |
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As Canada faces a "silver tsunami" with a projected 68% growth in the senior population over the next two decades, CAM and the Canadian Association of Retired Persons (CARP) have joined forces for the 4th year to raise awareness about the challenges seniors face during relocation, including managing emotional stress, involvement of the family or an advocate, and the importance of choosing a trusted mover.
Together, we are providing practical tips and insights through information sessions and online resources to help seniors, and their families, manage the moving process effectively.
The Moving Seniors Safely (MSS) campaign offers several key benefits to seniors and their families:
• Proactive Planning: The campaign encourages seniors to be proactive in planning their moves, including researching future living options, communicating with loved ones, and organizing belongings.
• Awareness of Moving Scams: It raises awareness about common moving scams, helping seniors avoid financial risks by identifying red flags such as low-ball pricing and large upfront payments.
• Access to Reliable Movers: The campaign connects seniors with trusted and reliable moving companies through CAM, ensuring safe and secure relocation experiences.
• Emotional Support: It provides emotional support and resources, acknowledging the emotional challenges of downsizing and moving, offering webinars and counseling to help seniors navigate these transitions.
• Comprehensive Resources: The campaign offers a wealth of practical tips and insights through online resources, including Q&A webinars and a dedicated section on the CAM website.
The Moving Seniors Safely promotion will run from March 24-31, 2025, with a live Q&A webinar on Facebook at 2:00 pm on March 26, 2025. This event tends to be very popular and results in a spike in activity on the CAM website with folks researching movers’ sections.
CAM will be posting daily advice on social media and encourage you to share with comments about your own commitment to helping seniors on your pages. We will also be directing folks to our very popular Moving Seniors Safely webpage.
This is by far the most expansive public campaign CAM does and over the next few weeks the MSS page will be reorganized as there is a lot of new content being edited and added. |
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CAM Webinar - A Beginner's Guide to Estimating |
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When: Thursday, April 10, 2025 1:00 PM (ET)
Cost: Free to CAM members, $30 for non-members
A timely webinar for moving coordinators and estimators looking to understand and master the art of household goods surveying. This webinar will cover the key methods—cubic feet, weight, and hours —while providing essential tips on conversions and accurate planning. Whether you're new to the industry or refining your skills, this webinar will help you create reliable estimates with confidence.
To register, click here.
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CAM Webinar - Moving Technology Landscape: What is Out There to Digitalize Your Business |
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When: Monday, April 14, 2025 1:00 PM (ET)
Cost: Free to CAM members, $30 for non-members
In this session, Ramiro Quiros of MovingTech.ai will guide you through the latest off the-shelf software solutions designed specifically for the moving industry. Learn about the different types of software - from scheduling and logistics to customer management - and understand how these solutions can help you embark on your digital transformation journey. Gain practical insights into evaluating, selecting, and integrating these tools to streamline your business processes and drive efficiency. Learn how these solutions work, what to look for when deciding on one, and how to onboard them.
To register, click here.
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CAM Webinar - AI in Moving - Practical use cases |
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When: Thursday, May 22, 2025 1:00 PM (ET)
Cost: Free to CAM members, $30 for non-members
Explore how current off-the-shelf artificial intelligence tools can be a game changer for moving companies. This session introduces real-world AI applications - from analytics to content generation and automation. Ramiro Quiros of MovingTech.ai will share practical examples and actionable tips to help you implement AI solutions that improve decision-making and streamline operations.
To register, click here.
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Snowbirds Auto Connection Ltd.
Snowbirds Auto Connection is a family-owned and operated vehicle transport company providing reliable, door-to-door, damage-free transportation across Canada and the U.S. SAC offers a variety of services including coast-to-coast transportation, cross-border relocation and vehicle storage.
Learn More |
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ADVERTISE HERE
Your ad could be here! Click above for more information about this exciting opportunity.
Learn More |
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Your employees are the lifeblood of your organization. Their knowledge and expertise are crucial to your company’s success and it takes time and effort to amass both. The good news is that most employees are willing — even eager — to learn and grow professionally.
Investing in learning programs can help your organization and team members enjoy the many benefits of employee development.
5. Increasing employee retention
Two out of three employees have considered leaving their job because there aren’t enough opportunities for skills development or internal mobility. Turnover is expensive, especially when you factor in recruiting, onboarding, and lost opportunity costs.
Most organizations (93%) are concerned about retention and “providing learning opportunities” is the No. 1 thing employers are doing to reduce voluntary turnover. Offering development opportunities demonstrates your organization’s commitment to an employee’s long-term success, making your team members more likely to stay. In fact, 94% of employees say they would stay at a company longer if it invested in their professional development.
Rewarding employees with career advancement opportunities as they learn new skills can further boost retention. An employee who has made an internal move has a 75% likelihood of staying with their company after two years. This drops to 56% for employees who haven’t changed roles.
Stay tuned for part 6 on boosting employee engagement coming in the next issue.
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This week we have two different takes on AI. Both articles are from Canadian HR Reporter.
How AI Can Be Used to Increase Efficiency in the Workplace
Artificial intelligence is playing an increasingly important role for smaller HR teams, helping them save time, make better decisions, and improve employee engagement. |
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Should Employers Ban “Bring Your Own AI”?
Individual productivity AI tools, such as conversational agents ChatGPT and digital assistants, are rapidly being adopted by employees in most industries. But due to security risks, some organizations are banning any unsanctioned use of “bring your own AI” (BYOAI).
Because of the “broad nature” of BYOAI tools, employees risk exposing their employers to data loss, intellectual property leakage, copyright infringement, and security breaches.
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Social Media Connections
Have you liked us yet? |
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Welcome Colby Kiss to the CAM Board of Directors |
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CAM is pleased to welcome Colby Kiss to our Board of Directors! With nine years of experience in the moving industry, including owning Total Moving Winnipeg for five years and ownership in Globe Moving and Storage for just over a year, Colby brings valuable expertise in marketing, sales, and operational processes. |
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Colby's enthusiasm for CAM and his desire to contribute to the growth and professionalism of the Canadian moving industry is evident. He's already actively involved in various associations and business groups in Winnipeg, including CAM, Atlas, BBB, BNI, and Tech Canada, demonstrating a commitment to collaboration and industry advancement. Colby is also in the process of starting a movers’ mastermind in Winnipeg.
There’s no question that his marketing, sales, and operational processes have helped him develop and grow his business, and CAM is looking forward to tapping into that. He is interested in participating on the Conference and Marketing committees, with a vision to enhance communication and support for members and their teams across Canada. "Colby is very active with his social game and super supportive of CAM, as has been evident over the last three years he’s been attending our conferences,” says Nancy Irvine, President of CAM. “We're excited to have Colby's insights and dedication on our Board.”
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Peak Season Preparedness
Canadian Association of Movers, February 14, 2025 |
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Time to prepare! |
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The peak moving season, from June to August, is coming fast. Here’s CAM’s advice to moving companies to help prepare:
1. Start hiring early: Recruit and train additional staff, including part-time labour, to meet increased demand.
2. Ensure crew readiness: Review the health and capabilities of your existing crew to maintain high-quality service.
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3. Check and maintain equipment: Inspect trucks and equipment to prevent breakdowns or shortages during busy periods.
4. Order your supplies: Contact your CAM suppliers to shore up your moving supplies, uniforms, etc. in case of future supply shortages.
5. Prepare your warehouse: Organize, clean and inspect your warehouse and storage area.
6. Implement efficient software: Automate processes with reliable software to streamline operations and handle increased workload.
7. Prepare peak season education: Get your social media planned and scheduled so you don’t need to worry about it when you’re busy. Be ready to inform clients about the challenges of peak season moving and set realistic expectations.
8. Optimize pricing strategies: Consider offering discounts for off-peak times or implementing surge pricing during high-demand periods.
9. Enhance customer communication: Develop a system for frequent updates and clear communication with clients to manage expectations.
10. Plan for contingencies: Establish backup plans and partnerships with other CAM members to handle overflow.
CAM can help with some of these preparations by providing educational information, some social media suggestions and connecting you with fellow movers.
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How Tariffs Could Affect Your Moving Business
Canadian Association of Movers, February 14, 2025 |
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It’s been a roller coaster month and highly emotional for many of our members. Emotion and national pride aside, we need to be prepared for what’s coming. The American tariffs and subsequent Canadian counter-tariffs are looming and likely to have significant impacts on moving companies operating in Canada.
Here are some things you need to keep your eye on.
• Higher prices for moving supplies: Items like packing materials and moving equipment imported from the U.S. may become more expensive.
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• Weakened Canadian Dollar: As of February 14, 2025, $1 Canadian is worth approximately $0.705 USD. TD Economics suggests it could drop to as low as 65 U.S. cents with the tariffs. This will have negative impacts on buying anything in USD, but those who get paid in USD will benefit.
• Increased costs for replacement goods: If moving companies need to replace damaged items, the cost of imported household goods will be higher.
• Impact on vehicle costs: The second wave of tariffs is expected to include passenger vehicles and trucks, which may increase costs for moving companies that need to purchase or maintain their fleet.
• Increased fuel costs: The tariffs could lead to decreased Canadian oil exports to the U.S., potentially reducing domestic production and driving up gas and diesel prices in Canada. As well, operating your trucks in the U.S. will also cost you more as it is predicted that U.S. gas and diesel prices could rise by 15 cents per gallon if the 10% tariff on Canadian energy imports is implemented.
• Potential decrease in cross-border moves: The tariffs may discourage some Canadians from moving to the U.S., potentially reducing business for international or cross-border moving companies.
• Consumer price sensitivity: After the GST holiday and with the knowledge that prices are going to go up, consumers are going to be more price sensitive than they ever have been in our lifetime.
But who knows for certain? While the full impact remains to be seen, Canadian members should prepare for potential cost increases and consider how to adapt their business strategies in response to these new tariffs.
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Promoting Your CAM Membership: A Competitive Edge for Canadian Movers
Canadian Association of Movers, February 14, 2025 |
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In today's "Buy Canadian" climate, your membership in CAM is a powerful tool to differentiate your business from the faceless internet movers and scam operators that don’t have Canadian roots (or even a street address for that matter!).
Here are key points for your sales and marketing teams to consider using to promote your CAM membership and showcase your commitment to quality, Canadian-based moving services:
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1. Canadian Roots: Emphasize that as a CAM member, you're part of a Canadian organization founded in 1969, dedicated to supporting and promoting Canadian moving companies.
2. Verified Credibility: CAM membership signifies that your company has undergone a stringent certification process, ensuring high standards of professionalism and ethical conduct.
3. Quality Assurance: CAM membership requires adherence to a strict code of ethics, ensuring customers receive reliable, high-quality moving services.
3. Easy Verification: Encourage potential customers to verify your CAM membership on www.mover.net, reinforcing your transparency and legitimacy.
4. Local Expertise: Stress your understanding of Canadian regulations, geography, and climate, which online or non-Canadian movers may lack.
5. Industry Leadership: As a CAM member, you have access to the latest industry trends and best practices, ensuring top-quality service for customers.
6. Community Involvement: Showcase your participation in your community by supporting local and Canadian. That often tips the scales.
Now is the time to shine!
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Ahhhh – Spring is right around the corner.
One of CAM’s favourite social posts every year is the one that shows Canada Moving loading up the truck at Roger’s Centre to head down to Dunedin for the start of baseball season.
To see the reel posted on the Toronto Blue Jays Facebook page, click here.
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Movified Mondays - Exploring the International Moving Landscape |
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Movified’s Mark Hirschi (L) sat down with International Association of Movers’ President Brian Limperopulos (R) live from the CAM’s conference last November. They break down the challenges and opportunities in international moving, from customs regulations and global expansion to how technology and tariffs are shaping the future of the industry. |
| Listen on Spotify |
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Movers - Check Your CAM Listing |
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A quick reminder to check your listing on member directory to ensure that the information our over-10,000-per-month web visitors are reading about your company is correct and up to date. If you would like to change any of your information, email Marian and she’ll make the changes. Think about adding more details about your services – such as listing your specialties, like piano moving, or in-house relocation or your recycling program – or adding your social media links that tell a story about your activities in the community. This is all valuable information that could give you an edge in attracting customers to your business. |
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CAM’s Professional Training for Your Employees |
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• Educate and certify your customer-service staff through CAM’s online Canadian Professional Mover course.
• Offer video training for your new helper employees (basic training, packing and unpacking modules).
• Provide access to an overseas training manual for administrative staff.
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How Does it Work?
The training videos are included at no charge as a benefit of membership.
Effective March 1, 2025, the CPM course is subject to a user fee. Students will require a personal username and password provided by CAM to access the education program modules. Once set up, students will receive complete program modules consisting of reading, videos, slides and tests, which they can access and study at their own speed.
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Canadian Professional Mover Course |
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Equip your sales team with Canadian Professional Mover (CPM) training, to give them that competitive edge when they are closing sales.
The CPM course was developed jointly by members of CAM and Dalhousie University. It’s regularly updated and is being used by Canada’s leading movers.
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The CPM course consists of nine modules:
• Estimating Procedures
• Long Distance Moving – Canada (Two modules)
• Long Distance Moving – Canada/USA/Mexico
• Local Moving
• Permanent Storage (Three modules)
• Office Moving
Students will:
• complete modules with reading and testing at their own speed;
• learn about the moving consultant’s role and moving services in Canada;
• become a Canadian Professional Mover; and
• receive a certificate and the right to use the CPM graphic on their correspondence and business cards and be able to identify themselves to clients as a Canadian Professional Mover.
The Canadian Professional Movers Course is a valuable educational tool for folks who are new to the industry, as well as for folks who have been around for awhile. In fact, a 20-year Relocation Consultant found the course “a great refresher” in which they “also learned some new and valuable information.” The course is only available to employees of a CAM Member. |
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Canadian Association of Movers Training Videos |
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CAM has produced two self-guided helper training videos that are available 24/7 online and can be conveniently watched from almost anywhere.
Helper Training Video
This online training video offers a basic orientation to professional moving, loading and unloading of household goods. They are available in both English (21:23 minutes) and French (28:43 minutes).
Packing & Unpacking Training Videos
This pair of training videos offers a basic orientation to professional packing and unpacking of household goods. They are only available in English. The packing video is 1 hour 20 minutes long. The unpacking video is 14:30 minutes in length.
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Mover’s Edge
CAM produces a biweekly newsletter in both English and French that contains timely and relevant information on moving trends and practices. Click here to view past issues.
Webinars
During the off season, CAM hosts periodic educational webinars with subject experts. Many of the past webinar sessions are available online to CAM members. Click here to view past webinars.
Conference
CAM hosts a two-day conference in November at which top notch speakers discuss relevant topics important to you. Click here to learn more about CAM2025.
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Congratulations to the graduates of our Canadian Professional Mover course during the last few months! All of these employees of these fine companies obtained their CPM designation. Well done! |
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AMJ Campbell
Jeff Hartleib
Sandy Milos
Thomas Finlay
Funk's Moving & Storage
Tiffany Melnyk
Hercules Moving Company Inc.
Ugne Grakauskaite
King's Transfer Van Lines Inc.
Selina Chubby-Landry
Meldrum The Mover Inc.
Caleb Tadesse
Quality Move Management, Inc.
Shivanie Kumar |
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Sirva
Eve Kendrick
Myah MacDermott
Irina Tremblay
Tippet Richardson
Elena Motorova
United Van Lines (Canada) Ltd.
Lindsay Currie
Punita Emmanuel
Ellen Fisher
Gina Garel
Zita Gilbert
Esther Liu
Kerry Stevenson
Carolyn Storozuk |
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Do you (and your coworkers) have your Canadian Professional Mover designation yet?
Learn More
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Recording: Building Effective Training Programs
In this January 30th CAM webinar, Ed Novoa of Infinit-I Workforce Solutions discussed the fundamental elements of a company-specific safety training program specific to the challenges of the transportation industry. Emphasis was placed on how online training can effectively communicate safety protocols and document training activities. Additionally, Ed reviewed a specific safety scenario and explored how to implement progressive discipline procedures to ensure compliance with safety standards.
Watch the recording
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The Benefits of Employee Development
Your employees are the lifeblood of your organization. Their knowledge and expertise are crucial to your company’s success and it takes time and effort to amass both. The good news is that most employees are willing — even eager — to learn and grow professionally.
Investing in learning programs can help your organization and team members enjoy the many benefits of employee development.
4. Enhancing Employee Performance
One of the primary benefits of employee development is the improvement in individual and team performance.
Learning opportunities enable your team members to acquire new skills and knowledge so they can perform their roles more effectively and efficiently. Whether they’re learning new technologies, refining their time management skills, or staying current with industry trends, your employees can move toward their full potential by leaning into development opportunities.
A well-designed employee development program aligns individual goals with business goals to ensure mutual success. When employees see the impact development can have on their career growth, they’re more motivated to produce higher quality work that contributes to organizational objectives.
Stay tuned for part 5 on increasing employee retention coming in the next issue.
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Sorry, You Have to Stop Apologizing
Colette Robicheau, LinkedIn, July 25, 2024
Executive presence is key to advancing your career and maintaining healthy relationships. One habit that can significantly undermine your presence is over-apologizing. While it’s important to acknowledge mistakes, excessive apologies can diminish your authority and weaken your personal connections.
Apologizing should be reserved for when we truly need to take responsibility for a mistake. When you apologize too often, you inadvertently train others to see you as less competent and more passive.
This article reviews the seven reasons why you need to curb this habit of saying sorry.
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Legal Disclaimer
The Canadian Association of Movers and/or any of its staff or members cannot and will not accept any legal responsibility for the accuracy of the information and details given in this newsletter which information has been obtained or given in good faith.
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www.mover.net | cam_national@mover.net | Media Kit |
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